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FAQs
  1. Can you ship to PO / APO / FPO Boxes?
  2. What is your return policy?
  3. Can I do an exchange?
  4. What are your shipping rates / policy?
  5. Do you charges sales tax?
  6. Do you do FFL firearm transfers?
  7. How do I cancel an order? Cancellation Policy.
  8. I have a question that I don't see answered anywhere on your website.

  1. Can you ship to PO / APO / FPO Boxes?

    We currently can only deliver to US physical addresses, no PO / APO / or FPO boxes.



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  2. What is your return policy?

    We want to be sure you are happy with your purchase!  If the item is unused, unopened, or uninstalled and includes all original packaging / contents, we can take it back no problem.  Contact Us for a RMA number and the address to ship the item back to or bring it by our store.

    If the item is defective or we sent you the wrong item, we will waive the restocking fee, just contact us.

    We can only process items that were purchased from us 30 days or less.  Please include your order number and the issue when contacting us so we can process your RMA quickly.

    We charge a 20% restocking fee.  We will credit the payment method your originally used in most cases.  If the item returned is not re-sellable as new, we reserve the right to offer store credit.

    Restrictions

    We cannot accept returns on the following items:

    Ammunition, Firearms, Batteries, Hearing Protection, Mace, Tasers, used/installed items, items without original packaging or not in resalable condition.



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  3. Can I do an exchange?

    We can do exchanges in store.  We currently do not do straight exchanges for shipped items, but you can return the item and place a new order for the item you wish to replace it.



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  4. What are your shipping rates / policy?

    Please see our shipping page.



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  5. Do you charges sales tax?

    We only charge sales tax to orders shipped to Colorado or picked up - If we ship your order from Texas - we use a 3rd party fulfillment center in Texas and since we do not own it - no Texas sales tax!



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  6. Do you do FFL firearm transfers?

    Yes we do private party (universal) background checks for $20 per buyer (includes CBI fee) and $40 per buyer for shipped in transfers.



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  7. How do I cancel an order? Cancellation Policy.
    If you need to cancel an order - please message us asap asking to cancel and the reason for cancellation. Many times if the request is after hours or 30 minutes after an order, the 24/7 warehouse has already packed the order and it will not be elligible to cancel. If we can cancel, we will let you know. There will be a 10% processing charge on the order subtotal to catch and stop and order. We have to charge this because it takes time and manpower to stop an order and process a refund, etc. Please be sure you place orders you are fully able to accept to avoid this fee.

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  8. I have a question that I don't see answered anywhere on your website.

    We are always improving our website.  Please contact us and we will respond quickly to any questions you may have!



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